Customer Service Representative

Benefits:

Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Wellness resources

CUSTOMER SERVICE REPRESENTATIVE

Benefits

Competitive Compensation
Team Environment
Career Growth Opportunities
Direct Coaching and Mentoring

Key Details

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, determined, and is able to remain calm under pressure.

Roles

Conducting events-based and business-to-business presentations for our clients
Creating brand awareness and business development
Learning the foundations of sales and marketing techniques
Use best practices in customer service techniques to develop rapport and build relationships with customers
Training and developing new representatives
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge

Requirement

Previous experience as a Customer Service Representative or in a similar role is preferred
Ability to work independently and with little to no supervision
Excellent verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively

Compensation: $45,000.00 - $60,000.00 per year

Fostering personal relationships ONE conversation at a time.

We know that the best results come from 1-2-1 conversations. The internet and media, while bringing information to our fingertips, have created a gap in society. They have removed the personal touch from business.

We have taken a step back, using old school, face to face methods to gain results. Our clients look to us to increase their complete market research, increase customer base, grow their brand awareness. Working 1-2-1 with our clients target demographic has proven successful in meeting our clients needs.

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